Frequently Asked Questions (FAQ)

Effective Date: 01 Oct 2025
Company: Modusense Pte Ltd
Website: www.modusense.sg

Modular Kitchen & Wardrobe by Modusense Pte Ltd

1. How is pricing calculated for modular kitchen and wardrobe?

Pricing is based on an itemised calculation tailored to your layout.

Pricing Factors include:

Length (per foot run) and height of the area
Internal layout (shelves, drawers, hanger bars, tall units)
Add-ons such as side panels, pelmet/box-up, or countertop material
Choice of materials (carcass, door finishes, countertop options)

👉 A quotation includes materials, standard installation, and delivery. Any additional works (e.g., dismantling, disposal, levelling, wall hacking) should be handled by your contractor.

2. Do I need exact measurements to get a quote?

No. Estimated dimensions (from floor plan or rough on-site measurements) are sufficient for an initial layout and quote.

Small differences (e.g., 100mm in length) usually do not affect pricing unless the layout changes.
Final site measurements will be arranged after order confirmation. Any changes will be updated in the final quotation before production begins.

3. What is included in the kitchen & wardrobe quotation?

Modular cabinet carcass (E1 eco-friendly boards, factory-made)
To maintain installation quality and warranty standards, Modusense installs only recommended or approved fixtures and hardware as part of our kitchen system.
Doors, drawers, and internal fittings
Standard soft-close hinges and runners
Installation and delivery by lift access
Electrical, plumbing, in house if applicable

Excluded (if needed, handled separately by contractor):

Dismantling and disposal of old carpentry
Wall or floor levelling works
Electrical, plumbing, or hacking services

4. Do I need a site visit before ordering?

For initial planning, you can provide us your floor plan.
A site visit for measurement will be arranged after order confirmation.
If a pre-order site check is required, a $80 call-out fee applies (waived upon order confirmation).

5. Where is your showroom and what can I expect?

📍 12 Woodlands Square #02-80 Woods Square Tower 1 Singapore 737715 (By Appointment Only)

At the showroom, we will:

Show you material and finish options
Review layout possibilities (kitchen and wardrobe)
Explain practical considerations (depths, heights, storage solutions)
Answer design or space-related questions

6. What is required to confirm an order?

To confirm your order, we will need:

Your full name, contact, and installation address

Confirmation via email

Deposit payment (70%)

Once confirmed, we will:

Send order confirmation
Arrange site measurement
Finalise layout and updated quotation (if any)
Begin production and schedule installation

7. What is the lead time for installation?

Modular Kitchen: Approx. 3–4 weeks
Wardrobe (swing or sliding): Approx. 3–4 weeks
Combined Kitchen + Wardrobe package: Approx. 4–6 weeks

Lead time starts after site measurement and final confirmation of layout.

8. Can I make changes after the layout is confirmed?

Yes. After site measurement, if there are adjustments in dimensions or configuration:

We will revise your layout and quotation.
You will receive the final version for approval before production begins.

9. What if my floor or wall is uneven?

Uneven surfaces can affect cabinet alignment and door closing.

Our team will make adjustments during installation for best results.
For major levelling (e.g., partition walls, flooring gaps), additional works may be required and should be handled by your contractor.

10. How do I make payment?

PayNow: UEN 202556820W
Bank Transfer, Cheque, or Cash accepted
Credit Card via CardUp available (processing fee applies)

Payment Schedule:

70% deposit is required upon confirmation of the order.
The remaining 30% balance is payable before final installation is completed.

Please indicate your name or invoice number when making payment.